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    Clarity Clinic · clarityclinic.co.uk

    Accessibility

    Built to be readable.

    Most of the women who use this site are between 45 and 65. Small grey type, tiny buttons and clinical jargon are the norm in private healthcare, and they are the reason people give up halfway through. We designed against that. Here is exactly what we did, and what we have not finished.

    Last updated 9 August 2026.

    What we did

    • Text size control

      A, A+ and A++ in the menu rescales the whole site to 100%, 112.5% or 125%. It is a real setting wired into the type scale, not a zoom overlay, and it remembers your choice on this device.

    • A 17px floor

      Body and interface text starts at 17px with generous line spacing. Nothing on the site drops below 15px, and form fields are 17px so phones do not zoom when you tap them.

    • Typefaces chosen for reading

      Source Sans 3 for interface and Source Serif 4 for articles. Both have open letterforms and unambiguous 1, l and I. Articles run at 19px over a 66-character line.

    • Sentence case, not small caps

      Uppercase and heavy letter-spacing are slower to read, so labels, buttons and section headings are written the way you would say them.

    • Contrast above the standard

      Body text is solid dark ink on cream, meeting WCAG AAA rather than the AA minimum. Text never sits on unwashed photography.

    • Plain English, with definitions

      Clinical terms like HRT, PMDD, RSD and titration carry an inline definition on the first mention. There is also a full glossary you can search.

    • One question per screen

      Check-ins and enquiry forms ask one thing at a time, with visible progress, a real back button and answers saved on your device so an interruption does not cost you the form.

    • Keyboard and screen reader

      A skip link to the main content, visible focus outlines on the cream background, semantic headings and landmarks, labelled fields, and errors given as text as well as colour. Result counts on the clinician list are announced as they change.

    • Large targets

      Buttons, choices and links in forms are at least 44px tall, most are 56px, with space between them.

    • Print and email

      Pathway summaries and clinician profiles can be printed or saved as a PDF in a clean black-on-white layout with links written out, or emailed to you to forward to a partner or your GP.

    • Motion respected

      If your device is set to reduce motion, animations and the custom cursor are switched off.

    • Nothing hidden behind an account

      Every screening, pathway and clinician page is readable without signing in, and screening answers are processed in the moment rather than stored.

    Where we are against the standard

    We aim at WCAG 2.2 Level AA, and at AAA for body text contrast and text resizing. We are partially conformant: the pages we build and control meet AA, and we are working through the remaining gaps below. We test with keyboard-only navigation, VoiceOver and NVDA, and at 200% browser zoom.

    Not done yet

    • Some older pages in the account area still use smaller type and have not been through the readability pass.
    • Embedded booking tools run by individual clinics are outside our control and may not meet the same standard. Tell us if one blocks you and we will arrange the appointment by phone or email.
    • Video and audio we publish does not yet carry captions or transcripts as standard.
    • We have not had an independent accessibility audit. We will publish the findings when we do.

    If something is in your way

    Email james@clarityclinic.co.uk and tell us the page and what happened. A person reads it and we reply within two working days. If a page is unusable for you, we will do the same thing by email or over the phone, including finding a clinician and arranging an appointment.

    This statement is written with the Equality Act 2010 and WCAG 2.2 in mind. It is reviewed every six months, and whenever we ship a change of this size. You may also find the glossary useful.